B48 Privacy Policy — Protection of User Personal Information
This Privacy Policy explains how the b48 platform collects, uses, stores, and protects the personal information of Malaysian users. By registering for or using our platform, you agree to the privacy practices described here.
Information Collected by b48
B48 collects various types of information to keep the platform running smoothly and to deliver the best experience for Malaysian users. The information we collect falls under the following categories:
Personal Account Information
During registration, we collect your full name, date of birth, phone number, email address, and encrypted password. This information is required to verify your identity and ensure every account is held by an individual who is eligible to use the b48 platform.
Device & Browser Information
We automatically record device type, operating system, browser type, IP address, and session data whenever you access the platform. This information is used to troubleshoot technical issues, monitor security, and optimise platform performance across different phones and computers.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we record transaction details including the payment method used (FPX, Touch 'n Go, DuitNow), amount, date, and transaction status. We do not directly store your credit card number or banking password — this sensitive data is handled by licensed payment processors that comply with industry security standards.
Platform Usage Data
We record in-platform activity such as games played, bets placed, session duration, and page navigation. This data is used to improve content recommendations, detect unusual activity, and maintain platform integrity.
Collected Data Summary
- Name, email, phone number
- Date of birth (age verification)
- IP address & browser data
- MYR Transaction Records
- Session & usage data
- User preference cookies
Purpose of Data Use
Personal information is used to create, verify, and manage user accounts, including the login process, identity verification, and account recovery.
Payment data is used solely to process deposits and withdrawals in MYR, verify transactions, and detect any suspicious financial activity.
Device and session data is used to detect unauthorised access attempts, prevent fraud, and maintain the integrity of the b48 platform for all users.
Usage data is analysed in aggregate to understand the needs of Malaysian users, improve the interface, and optimise platform performance across different devices.
Cookies & Tracking Technologies
B48 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit b48. We use several types of cookies:
- Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled as the platform will not function without them.
- Preference Cookies: Saves user preferences such as language and display settings for a more convenient experience on future visits.
- Analytics Cookies: Usage data is collected in aggregate form to understand how users interact with the platform. This data does not directly identify individuals.
You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the b48 platform. For more information on managing cookies, refer to your browser's help guide.
Data Storage & Security Measures
B48 stores user data on servers protected by industry-standard security protocols. All data transmitted between your device and b48's servers is encrypted using appropriate encryption technology to prevent interception by unauthorised parties.
We enforce a strict data access policy — only staff who require access to user information for operational purposes are permitted to do so, and every access is logged and monitored. User passwords are never stored in plain text; they are encrypted using a one-way, irreversible hashing method.
Inactive user data will be retained for the period required under Malaysian legal and platform operational requirements. Once the retention period expires or upon user request, data will be securely deleted or anonymised.
Core Security Measures
- Data encryption in transit
- Passwords are hashed, not stored in plain text
- Data access limited to licensed personnel
- 24/7 account activity monitoring
- Regular security audits
- Secure data deletion when no longer needed
User Rights, Data Sharing & Contact Us
User Rights Over Personal Data
As a b48 user, you have the following rights over your personal data:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Rectification: If your information is inaccurate or outdated, you can request a correction through your account settings or by contacting customer support.
- Right to Erasure: You may request the deletion of your account and personal data, subject to record-keeping requirements under applicable Malaysian law.
- Right to Restriction: In certain circumstances, you may request that we restrict how we process your data while a query is being resolved.
Sharing Information with Third Parties
B48 does not sell or rent users' personal information to third parties for marketing purposes. Information is only shared in limited circumstances: with licensed payment processors to handle MYR transactions, with Malaysian authorities where required by law, or with technical service providers bound by strict confidentiality agreements.
Policy Updates & How to Contact Us
B48 reserves the right to update this Privacy Policy from time to time. Any material changes will be communicated via email or a notice on the platform. Continued use of the platform after changes are published will be considered acceptance of the updated policy.
For any enquiries regarding privacy, data rights, or to submit a personal information request, please contact the b48 support team at:
Never share your password or payment card details over email.
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